So Sorry We Missed You!
We understand that unanticipated events get in the way of even our most important scheduled appointments some days, but it is vitally important that we honor the time we reserve for each and every one of our massage therapy clients.
Our goal has always been to make massage affordable and accessible to every person that needs it and to do this we must ensure our therapists can depend on a stable and consistent schedule.
Thank you for your continued support! Without you none of this would be possible.
Cancellations prior to day of your appointment:
You may cancel or reschedule your appointment prior to the day of your scheduled appointment without charge or penalty. Please call 513.420.9999 to cancel or reschedule an existing appointment.
Same day cancellations:
All appointments not cancelled by the business day prior to the scheduled appointment day will be subject to a cancellation fee equal to the full amount of the scheduled appointment. For questions please call 513.420.9999
No Show or Missed Appoinments
Clients who do not attend a scheduled appointment without prior contact will be charged the full amount of that missed appointment. For questions please call 513.420.9999