Know Your Rights As A PatientKnowledge is Power


and knowing your rights can be a powerful tool in helping you get the care you need when you need it!

Did you know …

that you have the right to choose your services?

For example, if you have a high copay or high deductible insurance plan, you may not want to utilize treatment time (at an average cost of $30 per 15-minutes) sitting on a stationary bike and stretching your hamstrings. Instead, you have the right to say, “I can warm up and stretch before my therapy session begins, I only want the manual therapy I can not do for myself.”

Physical therapy is typically billed in 15-minute increments and you have the right to know exactly what each 15-minute unit of treatment will cost before starting.

Did you know …

that you have the right to choose your physical therapist?

Not only should you choose the physical therapy clinic you wish to go to, but you should also choose the physical therapist you want to work with in that clinic. While I will be the first to say that working with different therapists may be more effective than seeing the same therapist for every treatment, you have the right to choose the therapist you work with and change therapists if you wish. Different therapists have different skill sets and you may work with a manual therapist for joint mobilization, an exercise therapist for strength and conditioning, and yet a different therapist for dry needling, or other specialty interventions.

Did you know …

that you have the right to see a physical therapist first?

There are times when you get hurt or injured and need to see a professional, but you might not be sure who to see. Most physical therapists are more than happy to evaluate your symptoms and help you decide what to do next.

Also, most physical therapy clinics can schedule your first appointment within 24 to 48-hours which is much quicker than waiting for other medical appointments.

In part 2 of this series I will share some specific strategies you may use to better understand your insurance coverage, common reimbursement terminology, and how to navigate the confusing world of health insurance coverage.

In part 3 of this series I will share some innovative ways for you the patient to choose the right physical therapy provider for both your specific condition and personality.